Frequently Asked Questions

Everything you need to know about your royal wine experience.

How do you ensure the quality of the wine during shipping?

All bottles are packed in temperature-controlled, shock-resistant packaging to ensure they arrive in pristine condition, maintaining their flavor profile and structural integrity.

What is the delivery timeline for domestic orders?

Standard shipping typically takes 3 to 5 business days. We also offer express shipping options for those needing their cellar restocked sooner.

Do I need to be present to sign for my delivery?

Yes, by law, an adult aged 21 or older must be present to sign for any alcohol delivery. Carriers will not leave wine packages unattended.

Can I return a bottle if it is 'corked' or spoiled?

Absolutely. If you believe your wine is flawed, please contact us within 14 days of receipt. We will provide a replacement or a full refund for any verified quality issues.

Do you offer international shipping?

Currently, we ship to most states within the US. International shipping is available to select countries depending on local customs regulations and import laws.

Are there discounts for bulk or case purchases?

Yes, King's Wine Cellar offers a 10% discount on all orders of 12 bottles or more, which is automatically applied at checkout.